MY NU WAYS! Business

FAQ

Questions about Payment

We are very sorry to hear that you want to cancel your product. 

If you cancel recurring payments, your access will expire at the end of the paid period. 

  • In order to do it please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
  • Click on the provided link.  
  • At the bottom of the page you will see an option: cancellation of an order 

If you have any further about your purchase transaction and payment questions, please contact Digistore 24 support team at: helpdesk@digistore24.com 

  • Please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
  • Click on the link provided in the email. 
  • Click on FAQ option: May I cancel my order and get a refund? 
    • Please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
    • Click on the link provided in the email 
    • Click on FAQ option: Can I revoke or cancel the order? 
    • Please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
    • Click on the link provided in the email 
    • Click on FAQ option: Can I revoke or cancel the order? 

Questions about Access

  • Please go to mynuways.com 
  • Please click on “SIGN IN” button on the right top corner of the page 
  • If you do not remember your credentials, you will find them in an email (from Digistore24) that was sent to you at the time of purchase. 
  • Otherwise please click on “lost password” link 
  • Please go to mynuways.com 
  • Please click on “SIGN IN” button on the right top corner of the page 
  • If you do not remember your credentials, you will find them in an email (from Digistore24) that was sent to you at the time of purchase. 
  • Otherwise please click on “lost password” link 

Questions about Invoice

  • Please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
  • Click on the link provided in the email 
  • Click the “View Invoices” button 
  • Please check the email that you have received from Digistore24 – who are our order managers and selling partner. 
  • Click on the link provided in the email 
  • Click the “Access Purchase” button 

Questions about “Make it a Gift” Option

  • No, we want to give you an option to choose the right time to present it to them. So whenever the time comes, please feel free to forward it to them. You can even print the email and put it into the nice greeting card. 

From the time of purchase, regardless on when you log in to the Program System. 

From the time of purchase, regardless on when you log in to the Program System.